Frequently Asked Questions
Welcome to VaadiFresh FAQs. Below are answers to common questions about our products, bulk supply process, shipping, and policies.
What products does VaadiFresh supply?
VaadiFresh supplies high-quality spices and agricultural products for both retail and bulk buyers. We work directly with trusted farm networks to ensure freshness, consistency, and structured quality selection.
Do you offer bulk supply for businesses?
Yes. We supply to:
• Hotels & Resorts
• Restaurants & Cafes
• Caterers & Cloud Kitchens
• Farsan & Namkeen Manufacturers
• Food Processing Units
• Retail Stores & Supermarkets
• Distributors & Wholesalers
• Educational Institutions
Bulk supply is handled through structured commercial terms.
Why should businesses choose VaadiFresh for bulk supply?
VaadiFresh combines agricultural understanding with structured sourcing and commercial discipline. We focus on quality-based selection, transparent communication, and dependable delivery planning to support long-term business partnerships.
What is the minimum order quantity (MOQ) for bulk orders?
MOQ depends on the product type and packaging requirements. Our team will confirm minimum quantities during the quotation process.
I run a business. How can I place a bulk order?
You can submit your requirements through our Bulk Orders page by filling out the inquiry form. Please include product details, estimated quantity, and delivery location. Our B2B team will review your request and respond with availability and commercial terms within 24 business hours.
Can you source products not listed on the website?
In many cases, yes. Through our trusted farm and supplier network, we may be able to arrange additional agricultural products based on availability and volume requirements.
Do you supply across India?
Yes. We offer pan-India delivery for both retail customers and B2B bulk orders. We have partnered with reliable logistics providers to ensure your order reaches you safely.
How long does delivery take?
Retail orders typically arrive within 2–7 business days depending on the location.
Bulk orders have separate delivery timelines based on volume, destination, and transport coordination.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery via email If you receive a damaged or incorrect product, please contact us within 24 hours of delivery by emailing info@vaadifresh.com with clear photo or video evidence attached. Kindly include your order number and a brief description of the issue. Our team will review the case and provide a suitable resolution in accordance with our Refund & Cancellation Policy.
Can I cancel my order?
Retail orders may be cancelled before dispatch.
Bulk orders are processed based on confirmed commercial agreements and cancellation terms may vary accordingly.
What is your return policy?
Due to the consumable nature of food and agricultural products, returns are generally not accepted unless:
• The product is damaged during transit
• An incorrect product is delivered
• A verified quality issue exists
Please refer to our Refund & Cancellation Policy for full details.
Do you provide farm-direct sourcing?
VaadiFresh is rooted in agriculture. Along with working through trusted farm networks, we are actively engaged in farming operations, which allows us to understand crop cycles, harvesting practices, and quality parameters at the ground level.
This direct agricultural involvement helps us ensure better lot selection, seasonal awareness, and dependable bulk supply. Availability may vary based on crop cycles, seasonal factors, and committed volumes.
Do you provide samples before large bulk orders?
For certain bulk inquiries, sample arrangements may be possible depending on product availability and commercial discussion.
Are your products quality tested?
We follow structured sourcing practices and quality-based lot selection. Product quality parameters such as grade, moisture levels, and packaging standards are discussed during commercial confirmation for bulk buyers.
How can I request a bulk quotation?
You can submit your requirement through our Bulk Orders page. Our team typically responds within 24 business hours.
Do you offer long-term supply contracts?
Yes, we may enter into structured long-term supply arrangements based on volume commitments and mutual commercial agreement.
How can I contact VaadiFresh?
Email: info@vaadifresh.com
Website: https://vaadifresh.com
Or visit our Contact page for inquiries.