Frequently Asked Questions
Welcome to the VaadiFresh FAQ page. Find answers to common questions about our spices, besan, pulses, grains, bulk orders, delivery, returns and business supply.
What products does VaadiFresh supply?
VaadiFresh supplies spices, besan, pulses, grains, oilseeds and other agricultural products for retail and bulk buyers. We carefully select products with a focus on consistency and everyday quality.
Do you offer bulk supply for businesses?
Yes. We supply to:
• Hotels & Resorts
• Restaurants & Cafes
• Caterers & Cloud Kitchens
• Farsan & Namkeen Manufacturers
• Food Processing Units
• Retail Stores & Supermarkets
• Distributors & Wholesalers
• Educational Institutions
Why should businesses choose VaadiFresh for bulk supply?
VaadiFresh focuses on careful product selection, consistent quality, transparent commercial terms and reliable delivery planning to support long-term business requirements.
What is the minimum order quantity (MOQ) for bulk orders?
MOQ depends on the product type, quantity and packaging requirements. Our team will confirm minimum quantities based on your requirement and delivery location.
I run a business. How can I place a bulk order?
You can submit your requirements through our Bulk Orders page by filling out the inquiry form. Please include product details, estimated quantity, and delivery location. Our B2B team will review your request and respond with availability and commercial terms within 24 business hours.
Can you source products not listed on the website?
In many cases, yes. We may be able to arrange additional agricultural products based on your requirement, product availability and quantity needed.
Do you supply across India?
Yes. We supply selected products across India for both retail customers and bulk business buyers, subject to product availability and delivery location.
How long does delivery take?
Retail orders typically arrive within 2–7 business days depending on the location.
Bulk orders have separate delivery timelines based on volume, destination, and transport coordination.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery via email If you receive a damaged or incorrect product, please contact us within 24 hours of delivery by emailing info@vaadifresh.com with clear photo or video evidence attached. Kindly include your order number and a brief description of the issue. Our team will review the case and provide a suitable resolution in accordance with our Refund & Cancellation Policy.
Can I cancel my order?
Retail orders may be cancelled before dispatch.
Bulk orders are processed based on confirmed commercial agreements and cancellation terms may vary accordingly.
What is your return policy?
Due to the consumable nature of food and agricultural products, returns are generally not accepted unless:
• The product is damaged during transit
• An incorrect product is delivered
• A verified quality issue exists
Please refer to our Refund & Cancellation Policy for full details.
Do you provide samples before large bulk orders?
Yes, sample arrangements may be available for selected bulk products, depending on product availability and quantity requirements. Please mention your sample requirement when submitting a bulk enquiry.
How do you assess product quality?
Product quality is assessed based on relevant product specifications, condition and applicable quality parameters. Specific quality requirements can also be discussed for bulk orders before commercial confirmation.
Do you offer regular or long-term supply arrangements?
Yes. We can discuss regular or long-term supply arrangements based on product requirements, expected volumes and mutually agreed commercial terms.
How can I contact VaadiFresh?
Phone: +91 8238 050 050
Email: info@vaadifresh.com
You can also visit our Contact page for enquiries